Terms & Conditions

TERMS OF SALES

PAYMENT TERMS
1. All billing to our client carries an invoice date corresponding to the date of shipment
2. Full payments must be made to our company's CIMB account to confirm order
3. Payments is due according to standard of credit terms for registered clients
4. Admin cost at 1.5% per month will be charged on all overdue accounts

FREIGHT POLICY
1. Medgeneral prepays and absorbs inland transportation charges on shipment
2. or Customer may arrange their courier service for own shipment

WARRANTY
1. All Diagnostic & Operating Equipment carries a warranty limit to 12 months aginst manufacturing defects. While certain carries only for one month.
If any, this will be stated in your bills. ie: Electronic Bp Set, Scale Thermometer, Wheelchair

2. Bulbs and Tube are not eligable  due to no life span
3. Back-up repair after sales service for all Diagnostics & Operating equipment are not suppose to be serviced by other technician
Otherwise, there will be a minimum charges
4. For all out station clients requiring repair & services, equipment must be send to us at their own expense

GOODS RETURN
1. There must not be more than 5 (five) days from date of receipt
2. Transport charges must be prepaid
3. In case customer error, returned goods accepted are subject to 20 % handling charges

PRICING AND REBATES
1. Pricing are subject to change without prior notice